CCMSETUP cannot access /CCM_Client application because it doesn't exist

Blasier, Nicholas - DFI 20 Reputation points
2024-06-19T20:41:26.6533333+00:00

I've installed Microsoft Configuration Manager on a server, installation seemed to complete fine, Configuration Manager Console runs, I'm able to discover devices via AD, etc...

I'm now trying to install the client on my laptop, but it fails with a 404 to find the /CCM_Client application.

I checked IIS on the Config Manager server, and that application doesn't exist. I don't see it elsewhere on the server either, not in /inetpub/wwwroot. Only an aspnet_client.

Does this mean some portion of my configuration manager installation failed? Or is there additional config/setup I need to do make this app available in IIS? What log file would I check to see if there was potentially an issue during installation?

Laptop ccmsetup.log contents.

<![LOG[Shutdown has been requested]LOG]!><time="14:52:28.722+300" date="06-19-2024" component="ccmsetup" context="" type="1" thread="24816" file="ccmsetup.cpp:10537">

<![LOG[Checking the URL 'HTTP://DFIMECM/CCM_Client/ccmsetup.cab']LOG]!><time="14:52:28.722+300" date="06-19-2024" component="ccmsetup" context="" type="1" thread="24816" file="ccmsetup.cpp:11157">

<![LOG[MapNLMCostDataToCCMCost() returning Cost 0x1]LOG]!><time="14:52:28.722+300" date="06-19-2024" component="ccmsetup" context="" type="1" thread="24816" file="CcmUtilLib.cpp:6484">

<![LOG[Failed to connect to machine policy namespace. 0x8004100e]LOG]!><time="14:52:28.732+300" date="06-19-2024" component="ccmsetup" context="" type="3" thread="24816" file="CcmUtilLib.cpp:6601">

<![LOG[Client is on internet]LOG]!><time="14:52:28.732+300" date="06-19-2024" component="ccmsetup" context="" type="0" thread="24816" file="requestresponse.cpp:407">

<![LOG[Client is set to use webproxy if available.]LOG]!><time="14:52:28.732+300" date="06-19-2024" component="ccmsetup" context="" type="0" thread="24816" file="requestresponse.cpp:419">

<![LOG[ccmsetup: Host=DFIMECM, Path=/CCM_Client, Port=80, Protocol=http, CcmTokenAuth=0, Flags=0x44301, Options=0x4e0]LOG]!><time="14:52:28.732+300" date="06-19-2024" component="ccmsetup" context="" type="0" thread="24816" file="utils.cpp:188">

<![LOG[Created connection on port 80]LOG]!><time="14:52:28.732+300" date="06-19-2024" component="ccmsetup" context="" type="0" thread="24816" file="requestresponse.cpp:629">

<![LOG[Trying without proxy.]LOG]!><time="14:52:28.732+300" date="06-19-2024" component="ccmsetup" context="" type="0" thread="24816" file="ccmwebproxy.cpp:356">

<![LOG[[CCMHTTP] ERROR: URL=HTTP://DFIMECM/CCM_Client, Port=80, Options=1248, Code=0, Text=CCM_E_BAD_HTTP_STATUS_CODE]LOG]!><time="14:52:28.832+300" date="06-19-2024" component="ccmsetup" context="" type="1" thread="24816" file="ccmhttperror.cpp:306">

<![LOG[[CCMHTTP] ERROR INFO: StatusCode=404 StatusText=Not Found]LOG]!><time="14:52:28.832+300" date="06-19-2024" component="ccmsetup" context="" type="1" thread="24816" file="ccmhttperror.cpp:317">

<![LOG[GetDirectoryList failed with a non-recoverable failure, 0x87d0027e]LOG]!><time="14:52:28.832+300" date="06-19-2024" component="ccmsetup" context="" type="3" thread="24816" file="httphelper.cpp:958">

<![LOG[Failed to get directory list from 'HTTP://DFIMECM/CCM_Client'. Error 0x87d0027e]LOG]!><time="14:52:28.832+300" date="06-19-2024" component="ccmsetup" context="" type="3" thread="24816" file="httphelper.cpp:985">

<![LOG[Accessing the URL 'HTTP://DFIMECM/CCM_Client/ccmsetup.cab' failed with 87D00215]LOG]!><time="14:52:28.832+300" date="06-19-2024" component="ccmsetup" context="" type="2" thread="24816" file="ccmsetup.cpp:11176">

<![LOG[Checking the URL 'http://DFIMECM.dfi.wi/CCM_Client/ccmsetup.cab']LOG]!><time="14:52:28.832+300" date="06-19-2024" component="ccmsetup" context="" type="1" thread="24816" file="ccmsetup.cpp:11157">

<![LOG[MapNLMCostDataToCCMCost() returning Cost 0x1]LOG]!><time="14:52:28.832+300" date="06-19-2024" component="ccmsetup" context="" type="1" thread="24816" file="CcmUtilLib.cpp:6484">

<![LOG[Failed to connect to machine policy namespace. 0x8004100e]LOG]!><time="14:52:28.832+300" date="06-19-2024" component="ccmsetup" context="" type="3" thread="24816" file="CcmUtilLib.cpp:6601">

<![LOG[Client is on internet]LOG]!><time="14:52:28.842+300" date="06-19-2024" component="ccmsetup" context="" type="0" thread="24816" file="requestresponse.cpp:407">

<![LOG[Client is set to use webproxy if available.]LOG]!><time="14:52:28.842+300" date="06-19-2024" component="ccmsetup" context="" type="0" thread="24816" file="requestresponse.cpp:419">

<![LOG[ccmsetup: Host=DFIMECM.dfi.wi, Path=/CCM_Client, Port=80, Protocol=http, CcmTokenAuth=0, Flags=0x44301, Options=0x4e0]LOG]!><time="14:52:28.842+300" date="06-19-2024" component="ccmsetup" context="" type="0" thread="24816" file="utils.cpp:188">

<![LOG[Created connection on port 80]LOG]!><time="14:52:28.847+300" date="06-19-2024" component="ccmsetup" context="" type="0" thread="24816" file="requestresponse.cpp:629">

<![LOG[Trying without proxy.]LOG]!><time="14:52:28.847+300" date="06-19-2024" component="ccmsetup" context="" type="0" thread="24816" file="ccmwebproxy.cpp:356">

<![LOG[[CCMHTTP] ERROR: URL=http://DFIMECM.dfi.wi/CCM_Client, Port=80, Options=1248, Code=0, Text=CCM_E_BAD_HTTP_STATUS_CODE]LOG]!><time="14:52:28.932+300" date="06-19-2024" component="ccmsetup" context="" type="1" thread="24816" file="ccmhttperror.cpp:306">

<![LOG[[CCMHTTP] ERROR INFO: StatusCode=404 StatusText=Not Found]LOG]!><time="14:52:28.932+300" date="06-19-2024" component="ccmsetup" context="" type="1" thread="24816" file="ccmhttperror.cpp:317">

<![LOG[GetDirectoryList failed with a non-recoverable failure, 0x87d0027e]LOG]!><time="14:52:28.942+300" date="06-19-2024" component="ccmsetup" context="" type="3" thread="24816" file="httphelper.cpp:958">

<![LOG[Failed to get directory list from 'http://DFIMECM.dfi.wi/CCM_Client'. Error 0x87d0027e]LOG]!><time="14:52:28.942+300" date="06-19-2024" component="ccmsetup" context="" type="3" thread="24816" file="httphelper.cpp:985">

<![LOG[Accessing the URL 'http://DFIMECM.dfi.wi/CCM_Client/ccmsetup.cab' failed with 87D00215]LOG]!><time="14:52:28.942+300" date="06-19-2024" component="ccmsetup" context="" type="2" thread="24816" file="ccmsetup.cpp:11176">

This is how IIS looks on the Config Manager machine, which seems to explain the client installation error.

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Microsoft Configuration Manager
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  1. Simon Ren-MSFT 31,756 Reputation points Microsoft Vendor
    2024-06-20T10:51:17.82+00:00

    Hi,

    Thank you for posting in Microsoft Q&A forum.

    We can check the log file ConfigMgrSetup.log located in C drive to see if there is any issue during installation. Also make sure the required Web Server IIS Prerequisites are selected during installation. Here is a step-by-step SCCM installation guide for your reference:

    SCCM 1902 Install Guide Using Baseline Media

    Thanks for your time. Have a nice day!

    Best regards,

    Simon

    If the response is helpful, please click "Accept Answer" and upvote it.

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    1 person found this answer helpful.

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  1. Blasier, Nicholas - DFI 20 Reputation points
    2024-06-20T13:23:25.4966667+00:00

    Thanks, found the log file, quite verbose but I do see some failures in there, just not certain if some of that is expected or not. No hits on CCM_Client or IIS that look relevant. What could I search for related to the installation of this CCM_Client directory on the default site?

    I do see some of the server roles listed for IIS missing, installing those.

    Do you happen to have an example of a log or IIS sites after a successful installation? I'm still trying to confirm the installation failed somehow, and it isn't just that there are additional installation or configuration steps I need to take.

    Thanks for the help so far!

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