Mail rule that is routing our FWD mails

IniobongNkanga-8038 296 Reputation points
2024-06-20T10:53:09.65+00:00

Hello 

 

Please i need your help on this issue.

 

We have a rule that is routing all mails to our 3rd party SMTP gateway (Proofpoint) if external mail and not coming from this 3rd party SMTP gateway.

 

However if a user gets an external mail and has forward rule to another internal user, the rule is treating this as a new mail and sending it to Proofpoint again.

 

Is there a way to avoid the second re-route?

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