Multi Admin Approval error in Intune

Anandu Ramachandran 40 Reputation points
2024-06-21T12:23:06.2133333+00:00

I am trying to assign a M365 app configuration using intune, which requires Multi Admin Approval, i raised this request as user with roles Global Administrator and Intune Administrator, then i tried to approve this request with another account with the same roles as above, but i am getting an error, saying the Requesting user does not have proper permissions to approve, the Apps were assigned to a group under the Available for Installation options, i have also tried adding both users to this group.
IntuneError

Is there something that i am missing? The first account i used to raise the request has Microsoft 365 Business Premium License and the account i used to try and accept the approval request do not have this.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,887 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,053 questions
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  1. Crystal-MSFT 48,581 Reputation points Microsoft Vendor
    2024-06-28T06:36:27.4166667+00:00

    @Anandu Ramachandran, Thanks for letting us know the latest status. I am glad the issue is resolved. Here, please let me write a brief summary for our issue to let others who have the same issue to quickly find the resolution.

    Issue:

    Multi Admin Approval get error when approve request.

    Resolution:User's image

    Thanks for your time and have a nice day!

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  1. Crystal-MSFT 48,581 Reputation points Microsoft Vendor
    2024-06-24T01:53:18.8066667+00:00

    @Anandu Ramachandran, Thanks for posting in Q&A. For the second account to approve, it also needs Microsoft Intune Plan 1 license. Or if organization allows unlicensed administrators for Intune roles, all approver groups must also be a member group of one or more Intune role assignments.

    https://video2.skills-academy.com/en-us/mem/intune/fundamentals/multi-admin-approval

    That is to say, we can choose one of the following two options:

    Option 1: Assign Intune license to the approver.

    Option 2: Add all approver groups to Intune role assignment.

    https://video2.skills-academy.com/en-us/mem/intune/fundamentals/assign-role

    Hope the above information can help.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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