Impact in files stored at OneDrive when the license downgraded or revoked ?

EnterpriseArchitect 4,996 Reputation points
2024-06-23T11:52:35.52+00:00

What happens to OneDrive files when the license is revoked or downgraded from Office 365 E1 (1 TB storage) to M365 F3 (2 GB limit)?

OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
935 questions
OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
1,182 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Jiajing Hua-MFST 7,145 Reputation points Microsoft Vendor
    2024-06-24T06:46:26.38+00:00

    Hi @EnterpriseArchitect

    Before you cancel or downgrade the subscription, you must have users save their OneDrive for Business files to another location to remain within the new OneDrive storage limit.

    Any customer data that you leave behind might be deleted after 30 days, and is deleted no later than 180 days after cancellation or downgrading. As an admin, you can still access and back up data for your organization during this period.

    For more, please refer to: https://video2.skills-academy.com/en-us/microsoft-365/commerce/subscriptions/cancel-your-subscription?view=o365-worldwide#save-your-data


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.