Autosave to OneDrive fails to work - Windows 11 with 365

William Chapman 0 Reputation points
2024-06-23T15:13:35.43+00:00

When I open a file in PowerPoint, Word, or Excel (365) I am given an error message "Upload Blocked" If I try to save a copy it loses the name and path and saves the file as "d.docs.live.net". Autosave remains off at this point and will not turn on.

The computer is online and I have confirmed this. I can read any file from the OneDrive account. Onedrive appears to be functioning very well as usual - very reliable.

Any suggestions would be welcome.

Thanks, William

OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 23,271 Reputation points Microsoft Vendor
    2024-06-24T04:21:11.1666667+00:00

    Hi,

    How did you open the files from Office when saving in OneDrive? From Open list or local OneDrive folder?

    I suggest you go to OneDrive settings (right-click the little cloud icon to the right of the taskbar and choose Settings)- find the Office tab and uncheck "Use Office 2016 to sync Office files that I open".

    If you didn't find the option, try to reset OneDrive:

    https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c

    In Office, you can remove the OneDrive service from File- Account and remove the account from connected services list, and then re-add the service:

    https://support.microsoft.com/en-us/office/how-to-add-onedrive-as-a-service-3ae78a39-c0de-4c86-8abc-ad519b6de44e

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