I had a sync issue with an outlook calendar entry and I "cleared offline items" and 3/4 of my calendar is now gone, but are sill on my Outlook on my iphone. How do I get them back to my laptop?

Joe DePaul 0 Reputation points
2024-06-23T23:20:54.6533333+00:00

I had a sync issue with an outlook calendar entry and I "cleared offline items" and 3/4 of my calendar entries in Outlook on my laptop are now gone, but are sill in Outlook on my iphone. How do I get them back to my laptop?

Outlook
Outlook
A family of Microsoft email and calendar products.
3,294 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. SokiGuo-MSFT 25,106 Reputation points Microsoft Vendor
    2024-06-24T05:31:54.65+00:00

    Hi @Joe DePaul

    Welcome to our forum!

    What is your account type (POP/IMAP/Exchange)?

    The "Clear Offline Items" option is used to clear the offline items in a specific folder, i.e., to clear the cached items from the OST file. For other folders, we can click on the "Update Folder" button on the "Send/Receive" tab to recover the project.

    For other troubleshoot steps, please check the suggestions provided in our official article Sync issues with an .ost file.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.