My account was hacked and my credentails were changed, I cant recover it or login. Is there a way to recover the account?

CRW 0 Reputation points
2024-06-23T23:45:10.19+00:00

My microsft account was hacked and access control was changed and taken over. I cant recover the account as the hacker has changed the password and recovery options.

Is there a way to recover this account?

Thank You

Outlook
Outlook
A family of Microsoft email and calendar products.
3,298 questions
OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
934 questions

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Joan Hua-MSFT 305 Reputation points Microsoft Vendor
    2024-06-24T05:33:10.26+00:00

    Hi @ CRW 

    Welcome to our forum!

    What's your account? Microsoft account or something else?

    If you are using a Microsoft account, such as M365、outlook.com、hotmail.com etc. you may go to the Microsoft Account recovery page, and follow the instructions to recover your account.

    In addition, before you start, please clear your PC of viruses or malware.

    User's image

    More information: How to recover a hacked or compromised Microsoft account - Microsoft Support

    Hope it helps!

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our [documentation] to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments