Get-SPOTenantLogEntry Unknown Error

Gonzalez, Samanta (TR Technology) 20 Reputation points
2024-06-24T19:41:56.5533333+00:00

Get-SPOTenantLogEntry -CorrelationId b24434a1---****-5a66f357a06a

Get-SPOTenantLogEntry : Unknown Error

At line:1 char:1

+ Get-SPOTenantLogEntry -CorrelationId b24434a1---****-5a66f357 ...

+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    + CategoryInfo          : NotSpecified: (:) [Get-SPOTenantLogEntry], ServerException

    + FullyQualifiedErrorId : Microsoft.SharePoint.Client.ServerException,Microsoft.Online.SharePoint.PowerShell.GetSPOTenantLogEntry

I try to retrieve the logs for that correlation ID in Sharepoint Online Managment, because I cannot use the SP server management. My main issue is the following image when I try to recap a teams meeting that is recorded. Thank you in Advance for this matter.

SharePoint Development
SharePoint Development
SharePoint: A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.Development: The process of researching, productizing, and refining new or existing technologies.
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  1. Haoyan Xue_MSFT 21,821 Reputation points Microsoft Vendor
    2024-06-25T02:56:34.25+00:00

    Hi @Gonzalez, Samanta (TR Technology) ,

    Thank you for posting in this community.

    Get-SPOTenantLogEntry This cmdlet is reserved for internal Microsoft use.

    User's image

    Reference:https://video2.skills-academy.com/en-us/powershell/module/sharepoint-online/get-spotenantlogentry?view=sharepoint-ps

    Including the forum engineers do not have access to this cmdlet. if you need to retrieve the logs in SharePoint Online, ,we suggest you can create a new service request in M365 admin center as an admin, The engineers there have permission to use this cmdlet.

    (Microsoft 365 admin center ->> Support ->> Help & support)

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