Can't get into my work account with the authentication app

ford thunstrom 15 Reputation points
2024-06-25T22:52:49.4733333+00:00

I'm trying to sign in to my work email. They asked me to use my authentication app, but I have a new phone so I'm not signed in to it. Every time I try, it signs me in. It says that I have to use the authentication app, which I don't have or am not signed in to.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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