Error 443 SSLCertVerificationError

Question

Client error occurred:Cannot connect to host api.bing.microsoft.com:443 ssl:True [SSLCertVerificationError:

I am using MacOs and I have trouble calling the BingApi using the WebSearch SemanticKernel, any way to solve this issue?

Answer

@jchoo Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

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This typically due to incorrect SSL certificates setup on your machine or network.

Moreover, looking at the error message it seems like the issue is related to your network and not Bing Service.

Do you have any proxy or firewall within your corporate network?
Could you please try to bypass this? If it is not feasible, try to access the Bing endpoint from a completely different network and different machine and check if that helps.
If you cannot bypass the proxy, you can try adding connection_verify=False when you create the client will help to disable the ssl verification. https://github.com/Azure/azure-sdk-for-python/blob/main/sdk/core/azure-core/README.md#configurations


connection_verify	SSL certificate verification. Enabled by default. Set to False to disable, alternatively can be set to the path to a CA_BUNDLE file or directory with certificates of trusted CAs.

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If you have any follow-up questions, please let me know. I would be happy to help.

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