404 File not found while accesing Onedrive through Teams

Denis 0 Reputation points
2024-06-26T08:54:21.14+00:00

Hi, i have problem with accesing Onedrive through Teams. I tried to reinstall Teams, run them as a web app, but nothing happened, the problem is still existing. Only one user in our organization have this issue.

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Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,486 questions
OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
939 questions

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  1. Mr. Trust_A 0 Reputation points
    2024-06-26T13:35:48.9933333+00:00

    Hello Dennis,

    Sometimes clearing the Teams cache can resolve issues related to file access and permissions. Assuming you are on a Windows OS:

    1. Close Microsoft Teams.
    2. Clear Cache:
      • On Windows:
      • Navigate to C:\Users\<Username>\AppData\Roaming\Microsoft\Teams.
      • Delete the contents of the following folders:
        • %AppData%\Microsoft\Teams\Application Cache\Cache
        • %AppData%\Microsoft\Teams\blob_storage
        • %AppData%\Microsoft\Teams\Cache
        • %AppData%\Microsoft\Teams\databases
        • %AppData%\Microsoft\Teams\GPUCache
        • %AppData%\Microsoft\Teams\IndexedDB
        • %AppData%\Microsoft\Teams\Local Storage
        • %AppData%\Microsoft\Teams\tmp

    Thank you