Hi Kronborg, Dan,
We apologize for the inconvenience caused by the issue with your Azure subscription credits. To help you resolve this issue, please follow these troubleshooting steps:
- Start by navigating to "Cost Management + Billing" in the Azure Portal. Here, review your subscription details to ensure your plan includes the $150 monthly credits and confirm that your subscription is active with the credits properly activated.
- navigate to "Billing profiles" or "Billing account" to check the usage reports, which will show how the $150 credit has been applied.
- It's crucial to ensure there are no spending limits or other restrictions in place that could prevent new credits from being applied; some azure plans may have a spending cap that, if exceeded, could affect your credit.
- Additionally, verify that all services and regions you are using are covered by credits, as certain services or regions may not be eligible, leading to unexpected charges.
If after these steps you are still unable to resolve the issue, contact Azure Support for assistance, providing detailed information about your subscription and the issue with the credits.
If you are still facing the issue, please let us know in the comments. We are happy to help you.
Thank you.