How to fix the below error when creating sensitivity labels, below is the diagnostic

Loeto Nkukubane 0

Diagnostic information:{Version:17.01.1908.000,Environment:NEUPROD,DeploymentId:7b693e18-e035-4c36-9e11-081dec7e4ecb,InstanceId:WebRole_IN_50,SID:4bf200c1-fdf7-4f10-997e-3b9e67f8d3cd,CID:b2f41c2e-16a6-4a36-b2e0-f013c938caab}

Time:Thu, 27 Jun 2024 12:05:19 GMT

PRADEEPCHEEKATLA-MSFT 83,891 Reputation points Microsoft Employee

2024-06-28T02:45:06.4533333+00:00

@Loeto Nkukubane - Thanks for the question and using MS Q&A platform.

Could you please provide more information about the error you are facing when creating sensitivity labels in Microsoft Purview? Any additional details you can provide will help me better understand your issue and provide you with a more accurate solution.
Loeto Nkukubane 0 Reputation points

2024-06-28T06:48:46.1933333+00:00

I can define the protection setting for groups the boxes are unclickable, when procceding to finish it throws the below error
PRADEEPCHEEKATLA-MSFT 83,891 Reputation points Microsoft Employee

2024-06-30T15:27:31.7133333+00:00

@Loeto Nkukubane - You might be experiencing the above error message due to right management is not active for the tenant.

Make sure to active right management for the tenant to enable New sensitivity labels.

For more details, refer to Activating the protection service from Azure Information Protection.

Hope this helps. Do let us know if you any further queries.

Share via

How to fix the below error when creating sensitivity labels, below is the diagnostic