Stop Teams from syncing personal contacts.

IniobongNkanga-8038 296 Reputation points
2024-06-28T18:15:11.35+00:00

Hello 

Please i need your help on this issue.

We are currently deploying Teams phones to about 150 users. Several users have noticed their personal contacts from their personal devices have been synced to Teams.

  1. They want their personal contacts removed.
  2. Is there a way to set policy to stop this sync from happening?
  3. How can we remove the already synced contacts in batch?
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
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  1. Robin Sheng-MSFT 1,020 Reputation points Microsoft Vendor
    2024-07-01T06:09:05.1833333+00:00

    Hi @IniobongNkanga-8038

    Based on your case description, it is recommended that you refer to this reference to cancel syncing your contacts in Microsoft Teams.

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