Hi,
1.Did you try to save the PDF file to local and print again? There might be some permissions for the PDF that you would like to print.
2.Please test by printing another attachment and verify if it is file related or printer related issue.
2.Go and check the event logs for print to get mode details.
\Microsoft-Windows-PrintService/Operational
Hope this helps and please help to accept as Answer if the response is useful.
Thanks,
Jenny