Accidentally deleted microsoft authenticator for my work account

sayem ahamed 0 Reputation points
2024-06-29T12:57:48.6266667+00:00

Today i was using my phone and accidentally deleted my work account from my authenticator app. Now what are my option.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,954 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Andreas Baumgarten 101.5K Reputation points MVP
    2024-06-29T15:00:50.23+00:00

    Hi @sayem ahamed ,

    if you configured the backup of Authenticator you should be able to restore the data (it is a full restore of all accounts of Authenticator).

    If you don't have a backup you should get in contact to your company IT support and they can reset MFA for your user account. This way you have to register the account again in your Authenticator app.

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

    0 comments