(HoloLens 1) Edge browser doesn't work, issue: 0x8027025b

Yongyan Wang 20 Reputation points
2024-07-03T10:27:17.35+00:00

Device: HoloLens 1 System Version: Windows Holographic OS 1809 (Latest Version)

Problem: The basic version is 10.0.11082.1033, Websites work well in Edge browser. After it Upgraded to the latest version (Windows Holographic OS 1809), I can't open any websites with Edge browser and the issue code is 0x8027025b.

Tried Solutions: I try to uninstall and then install Edge browser back with Device Portal to fix, but Edge can't be uninstalled.

Issue Code: 0x8027025b20240703_125759_HoloLens

Microsoft Edge
Microsoft Edge
A Microsoft cross-platform web browser that provides privacy, learning, and accessibility tools.
2,224 questions
HoloLens
HoloLens
A family of Microsoft self-contained, holographic devices that enable engagement with digital content and interaction with holograms in the surrounding environment.
6 questions
Accepted answer
  1. ShiJieLi-MSFT 8,651 Reputation points Microsoft Vendor
    2024-07-04T02:39:11.2666667+00:00

    Hi @Yongyan Wang ,

    Please note you are using Microsoft Edge Legacy. Unfortunately, Support for Microsoft Edge Legacy has ended on March 9, 2021. However, HoloLens 1 does not support the new Microsoft Edge.

    Please roll back to the last OS version where Microsoft Edge Legacy is working well as a workaround. Thanks for your understanding.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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    Best Regards,

    Shijie Li

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