Cannot connect to VPN after connecting devices to Entra ID

JB Hamilton 0

We have a VPN that is setup on a Mikrotik router that has been working without issue.

When I try to connect a device that is not connected to Entra ID it works fine.

As soon as the device is connected to the Entra it refuses to make the connection.

I have check the policies and even turned off the security defaults.

Raja Pothuraju 1,275 Reputation points Microsoft Vendor

2024-07-08T04:57:50.5666667+00:00

Hello @JB Hamilton,

Thank you for posting your query on Microsoft Q&A.

Based on your description, it seems you are encountering issues connecting to VPN only when your device is enrolled with Entra. If the device is not enrolled with Entra, you can connect to VPN without any problems.

To help troubleshoot this issue effectively, could you please provide us with more details? Specifically, when you attempted to connect to VPN from an Entra enrolled device, could you check the Microsoft Entra sign-in logs for any failure status reasons? Alternatively, sharing a screenshot of the error message you received would also greatly assist us in diagnosing the problem.

Once we have this information, we can provide you with an appropriate action plan to resolve the issue.

Thanks,
Raja Pothuraju.