Error 304 in Microsoft Entra ID with Student Account - Unable to Change Subscription

Ali Ali 0 Reputation points
2024-07-04T20:54:32.1533333+00:00

I'm currently using Microsoft Entra ID through my university account and have encountered an Error 304 when trying to access it.

Additionally, when attempting to adjust my subscription settings, it says only a global administrator can make these changes even though I’m the owner. Given that my university uses Microsoft 365 and Azure Cloud, I suspect there might be specific permissions or configurations I'm missing. Could anyone provide insights on how to resolve this or guide me on what steps to take next?

Thank you.

Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
6,154 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,366 questions

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  1. Yanhong Liu 4,650 Reputation points Microsoft Vendor
    2024-07-05T07:13:47.76+00:00

    Hello,

    Thank you for posting in Q&A forum.

    Based on your description, here are some steps and suggestions:

    Clear your browser cache and cookies: Sometimes, old session data can cause problems.

    Try a different browser: This can help determine if the problem is browser-related.

    Use incognito mode: This can bypass some issues caused by cached data and extensions.

    Ownership of a subscription does not equate to global administrative permissions required to make certain changes. We recommend that you check your role in the Azure portal.

    For more information about Azure roles, Microsoft Entra roles, please refer to the following links: Azure roles, Microsoft Entra roles, and classic subscription administrator roles | Microsoft Learn

    I hope the information above is helpful.

    Best Regards,

    Yanhong Liu

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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