Program crashed with an fail fast exception.

SITU Manhao 0 Reputation points
2024-07-05T08:23:18.36+00:00

Our Electron application experienced an fail fast exception in a specific state. The report in the Event Viewer is as follows:

Timestamp: 0x65156144

Faulting module name: KERNELBASE.dll, version: 10.0.19041.4522, timestamp: 0xf7a99bd4

Exception code: 0xc0000602

Fault offset: 0x000000000012d332

Faulting process ID: 0x9144

Faulting application start time: 0x01dacdeb076d1ec4

Faulting application path: E:\SHARE\share_pointcloud_manager.exe

Faulting module path: C:\Windows\System32/KERNELBASE.dll

Report ID: 4e1a8f22-c542-476d-801a-8438fc3c9abb

Full package name:

Relative application ID:

It happened in some of our customers's PC(one of the hardware configuration is Intel i7-10875H, 32GB RAM, Windows Family). We run the application in the same version of windows but we can not reproduce this case.

We hope to improve the compatibility of our applications with different versions windows systems. Does any have any suggestion for this case? How do we konw which part of our program is running when it crashed?

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  1. Jing Zhou 4,670 Reputation points Microsoft Vendor
    2024-07-05T09:44:34.2466667+00:00

    Hello,

     

    Thank you for posting in Q&A forum.

    We have found a foreign language website for Electron's technical support for you. Please refer to

    Electron技术支持 | Electron (electronjs.org)

     

    Best regards,

    Jill Zhou

     


     

    If the Answer is helpful, please click "Accept Answer" and upvote it.

     

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