User got the pop up to the top right corner in teams app asking for rating

Dattatraya Kamthe, Anita 40 Reputation points
2024-07-05T14:51:16.16+00:00

Hi Team,

One of my clients informed me that she got the pop up to the top right corner in the app that is installed in teams. She was asked to rate the app and message in the pop is like "Enjoying xyz(app name)? Tap the stars to share your rating".

I know that ratings and review feature is available for apps in teams store. We can click app and give ratings and review. But not sure how the pop up appears to user in app. Please let me know if there is any setting to be enabled to show the pop ups.

also, I wanted to know where these ratings and reviews are stored.

Thank,

Anita

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. JimmyYang-MSFT 50,191 Reputation points Microsoft Vendor
    2024-07-08T08:33:24.8+00:00

    @Dattatraya Kamthe, Anita

    The pop-up your client experienced is a feature designed to gather user feedback directly within the app. Here are some insights and directions on how to manage this:

    Enabling Pop-up for Ratings:

    • This feature may be controlled by the app developer or the platform itself. It’s common for developers to implement in-app prompts to encourage users to rate their experience. Typically, such settings would be found within the app's configuration, often in the app's dashboard or admin settings.
    • If you're the developer, you might want to check the app's settings within the Microsoft Teams developer portal or the app's backend configuration to see if there's a setting for enabling/disabling rating pop-ups.
    • If this feature is managed by Microsoft Teams itself, there may be limited control from the app developer's end, and it could be a standardized feature for all apps listed in the Teams store.

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