Help! Restoring Authenticator accounts... um... doesn't!?
DWN
11
Reputation points
COPILOT Convo...
My Android phone died and I relied on my phone heavily because of Microsoft Authenticator. After buying a new phone and installing Microsoft Authenticator, all of my accounts are gone.
Copilot
Sent by Copilot:
I understand how frustrating that can be. Fortunately, there’s a way to recover your accounts on your new phone. Here are the steps you can follow:
Open Microsoft Authenticator: On your new phone, open the Microsoft Authenticator app.
Begin Recovery: Before signing in, select the “Begin recovery” option. This is crucial as signing in first can overwrite your existing accounts.
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