WHEA_UNCORRECTABLE_ERROR | BSOD anytime i play a game

Armin Janssens 0 Reputation points
2024-07-07T21:20:21.45+00:00

I am getting a BSOD with the error code WHEA_UNCORRECTABLE_ERROR every time I play a game on my PC. I already ran a Windows memory diagnostic, but I am having trouble identifying which hardware component is causing the issue.

At first i thought the issue might have been my SSD because task manager would sometimes jump Disk up to 100% right before a crash but CrystalDisk said that there's no issues there.

  • CPU: AMD Ryzen 5 1600 six-core
  • SSD: Samsung 980 pro with heatsink
  • GPU: Nvidia Geforce GTX 1050 Ti
  • Motherboard: PRIME B450M-A II

Thank you in advance for any help you can provide.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Hania Lian 15,176 Reputation points Microsoft Vendor
    2024-07-09T02:54:57.0966667+00:00

    Hello,

    WHEA_UNCORRECTABLE_ERROR while playing games can be quite frustrating. This error usually indicates a hardware issue. Here are a few steps you can take to help identify the problematic hardware component:

    Update Graphics Drivers: Outdated or faulty graphics drivers can cause system instability. Check for the latest graphics driver updates from the manufacturer’s website (NVIDIA, AMD, or Intel) and install them. Additionally, consider performing a clean reinstall of the graphics drivers to ensure a fresh installation.

    Check System Event Logs: Analyze the System Event Logs in Windows to identify any specific error codes or warning messages related to hardware failures. These logs may provide clues about the hardware component causing the issue.

    Check for BIOS/UEFI Updates: Ensure that your motherboard BIOS/UEFI firmware is up to date. Sometimes, updates can address hardware compatibility issues and provide stability improvements.

    Best Regards,

    Hania Lian

    ============================================

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