Assigned MS Entra ID External Tenant resource owner cannot see this resource under managed tenant view

Connie Chang 25 Reputation points
2024-07-08T02:58:14.3233333+00:00

I am an assigned owner to a MS Entra ID External Tenant with tenant creation role. I can see this resource under default directory but cannot access and cannot manage this tenant.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. akinbade abiola 16,640 Reputation points
    2024-07-08T05:13:37.91+00:00

    Hello Connie Chang,

    Thanks for your question.

    Are you the admin who created the tenant? If you're the admin who created the external tenant, and you use the same email address as your admin account to create a local customer account in that same tenant, you can't sign in directly to the tenant with admin privileges.

    See this known issue here:

    https://video2.skills-academy.com/en-us/entra/external-id/customers/troubleshooting-known-issues?source=recommendations#tenant-creation-and-management

    You can mark it 'Accept Answer' if this helped.

    Regards,

    Abiola

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