What does LiveKernelEvent 1d4 indicate? How to fix it?

柚子茶 20 Reputation points
2024-07-08T08:00:01.63+00:00

CPU：AMD 8845HS with 780M

Memory：24G（Passed tm5 test）

Win version：ltsc2021（based on 21h2）

I don't know what this mean, drivers or hardware problems? My computer do not get blue screen, is this problem serious?

Sincerely Forgive me for not screen. 831c79f403432bcb6430be8f6769ee0

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Accepted answer
  1. Hania Lian 15,176 Reputation points Microsoft Vendor
    2024-07-10T01:31:15.2366667+00:00

    Hello,

    The “1d4” part of the error code is specific to the particular error that has occurred. In this case, without the full context of the error and the system’s hardware configuration, it’s difficult to say what caused this issue. However, when encountering LiveKernelEvent errors, it often indicates a problem with hardware components such as the CPU, GPU, or RAM. It could also be related to driver issues or firmware problems.

    According to the picture you provided, I suggest that you could check the time. Then open system event log and application log to compare this time if any information has been recorded.

    few general troubleshooting steps you can take to address LiveKernelEvent errors:

    Ensure that your system is up to date with the latest Windows updates.

    Update your device drivers, especially those related to your CPU, GPU, and other critical hardware components. You can often find driver updates on the manufacturer’s website.

    Check for firmware updates for your hardware components, such as your motherboard’s BIOS/UEFI firmware. Manufacturers often release firmware updates to address hardware compatibility and stability issues.

    Run hardware diagnostics to check for any potential issues with your system’s hardware components, such as CPU, GPU, and RAM.

    Best Regards,

    Hania Lian

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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