How to fix video flicker

Hi Phil,

Have you tried re-installing Teams?

Download Microsoft Teams for Windows desktop

https://www.microsoft.com/en-us/microsoft-teams/download-app?msockid=215cdebc173d6dd73f5ccdb4165b6c87

Also, have you tried re-installing/updating your Windows drivers for your camera?

If this is helpful please accept as answer or upvote.

Best regards,

Dillon Silzer, Director | Cloudaen.com | Cloudaen Computing Solutions

Hi @Phil Barden

According to your case description, your webcam has a serious flickering error only in Teams video. Please follow the following solutions to troubleshoot:

1. Check the camera settings in Teams: Go to Teams settings: Click your profile picture > Settings > Devices. Make sure the correct camera is selected and check if there are any quality settings.
2. Update Teams: Make sure you have the latest version of Microsoft Teams. Teams download
3. Clear Teams cache: Due to the problem you encountered, some cache files of Microsoft Teams may be corrupted. Please clear the cache to solve this problem.
4. Update camera driver: Please go to Device Manager > Camera, click your camera, and then select Update Driver.
5. Change USB port: If you are using a device such as a hub, please switch your webcam to the USB port of your computer.
6. Uninstall and reinstall Teams: If you have tried all the above solutions and the problem persists. Downloading and installing Teams may help.

Thank you for your understanding and support!

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