How to connect PSTN inbound call

Soundhar M 30 Reputation points
2024-07-09T12:02:00.6533333+00:00

How to link an incoming call from a PSTN customer to a VoIP user (Agent).As an illustration In my scenario, a customer calls our local PSTN number. I record the incoming call event on my webhook (.NET), play an IVR, and get the customer's input. Next, I want to connect this call to our WebApp Agent via VoIP over PSTN. How can I use Azure Communication Service to accomplish this?

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
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