Hello @Arthur L Please ensure you are reviewing the requirements in the table in here when submitting the Identity Validation request: https://video2.skills-academy.com/en-us/azure/trusted-signing/quickstart?tabs=registerrp-portal%2Caccount-portal%2Ccertificateprofile-portal%2Cdeleteresources-portal#create-an-identity-validation-request.
My Identity Validation for a Trusted Signing Account in Azure keeps on coming back as failed status in just 20 mins. They say I need email verification and could have missed that, but I never received that.
I am using gmail accounts for a primary and secondary emails but I do not think that is the reason. They do not show me the details. They just tell me that it failed. I have checked over the info I have inputed and it is right. It simply does not make sense. Moreover, they are able to send me a failed status in 20 mins meaning the info I enter is so good that they are able to look up my LLC and return a quick answer.
For a better look:
My company name is: Putnam Land Company, LLC
and below is info.
E-mails are: arthur.luksol@gmail.com & bigislandlandlord8@gmail.com
Maybe it is b/c I did not enter EIN/Tax ID with a dash but I don't think it cares because it is treated as invalid with a dash. I am very confused, and I do not know how to resolve this situation. I do not know what errors I am getting. My company has existed for much more than 3 years and has made purchases.
2 answers
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Meha-MSFT 15 Reputation points Microsoft Employee
2024-07-17T18:35:46.2966667+00:00 -
Arthur L 35 Reputation points
2024-08-02T00:07:25.45+00:00 The answer was to use an email that was not a @gmail email.