Issue to Safety Scanner

Peter_1985 2,626 Reputation points
2024-07-16T03:37:00.8833333+00:00

Hi,

I used the MS Safety Scanner to completely check the whole OS and have got several files infested. But I repeated the same and scanned the OS again after that. It again got several files infected. Does it mean there were "hidden" virus (within the OS) to continuously make the other files infected?

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
5,268 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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2 answers

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  1. Hania Lian 13,511 Reputation points Microsoft Vendor
    2024-07-18T03:16:44.0666667+00:00

    Hello,

    Hope the information in the link below could be helpful to you.

    Microsoft Safety Scanner showing infected files but does not remove - Microsoft Community

    Best Regards,

    Hania Lian

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

  2. Hania Lian 13,511 Reputation points Microsoft Vendor
    2024-07-26T03:04:04.1966667+00:00

    Hello，

    I doubt that any infection exists. It's quite common for Microsoft Safety Scanner to flag some files during the scan, but upon further inspection of the files in the cloud, the end result is no detections.

    Refer to Rob Koch's reply at the link below for a detailed explanation:

    What is wrong with the Microsoft Safety Scanner status information and - Microsoft Community

    Best Regards,

    Hania Lian

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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