Delete Items from Recoverable item folder

Sanjay Bhakuni - admin 145 Reputation points
2024-07-16T16:48:20.8166667+00:00

I have a user who has recoverable item folder size is 100 gb and currently not able to receive calendar items. Please let me know how i can make the folder empty.

I tried https://video2.skills-academy.com/en-us/purview/ediscovery-delete-items-in-the-recoverable-items-folder-of-mailboxes-on-hold?view=o365-worldwide

But it does not make any sense to me as the command deletes only 10 items one time, as the mailbox current items are 1 million.

I have currently changed the retain deleted items to 0 , it reduces some size around 10 gb. Will it work or do we have any other solution to make this folder empty.

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  1. VasimTamboli 4,905 Reputation points
    2024-07-16T18:08:49.52+00:00

    Hello,

    Please try this and let me know if it help, feel free to reply this thread.

    Be carefull while performing below steps, try this on one of test mailbox and then only apply to production use.

    1. Log in to the Exchange Admin Center (EAC) with your admin credentials.
    2. Navigate to "Recipients" > "Mailboxes".
    3. Select the user's mailbox that has the large Recoverable Items folder.
    4. Click on "Edit" (pencil icon).
    5. Scroll down to "Mailbox settings" and click on "More settings".
    6. Click on "Recoverable items" in the left menu.
    7. Select the items you want to delete (e.g., calendar items or all recoverable items).
    8. Click on "Delete" (trash can icon).
    9. Confirm the deletion by clicking "Yes" in the pop-up dialog.

    Some helpfull article to refer- https://support.microsoft.com/en-us/windows/recover-lost-or-deleted-files-7bf065bf-f1ea-0a78-c1cf-7dcf51cc8bfc

    https://video2.skills-academy.com/en-us/powershell/module/exchange/search-mailbox?view=exchange-ps

    You can also try if you can get pwoershell script.

    Please close this thread if issue resolved by accepting as answer.

  2. Noah Ma-MSFT 2,725 Reputation points Microsoft Vendor
    2024-07-17T02:30:10.12+00:00

    Hi @Sanjay Bhakuni - admin ,

    Thank you for posting to Microsoft Community.

    Based on your description, I understand you got a need to purge the Recoverable Items folder.

    However, I suggest you could try the MFCMAPI tool to fix the issue. It is able to perform large message purges at once to meet your request.

    Also, you can refer to Clean up or delete items from the Recoverable Items folder in Exchange Online | Microsoft Learn to see if it helps.

    If my answer is helpful to you, please mark it as the answer so that other users can refer to it. Thank you for your support and understanding.

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