Windows Azure Storage, portal form edit firewall IP addresses not saving

Michael Lang 20 Reputation points
2024-07-16T21:16:35.15+00:00

I am having a problem on multiple storage accounts. When I open "Networking" -> "Firewall and virtual networks" and delete a single firewall address range, then save the page, I get an "aww snap" page "STATUS_ACCESS_VIOLATION".

I am logged in as the owner, I can edit Sql Azure firewall settings and save those. I just cannot save any storage account's firewall IP address range changes. This is a new problem. I can usually make these changes. There are no other users on the account. It seems this is an Azure portal problem today.

Azure Storage Accounts
Azure Storage Accounts
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
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  1. Dillon Silzer 57,231 Reputation points
    2024-07-16T21:40:05.66+00:00

    Hi Michael,

    First, I would try to clear your cache -- or try a Private Windows/Incognito Window.

    Secondly, I'd recommend opening up a ticket with Azure support:

    https://azure.microsoft.com/en-ca/support/create-ticket

    If this is helpful please accept as answer or upvote.

    Best regards,

    Dillon Silzer, Director | Cloudaen.com | Cloudaen Computing Solutions

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  1. TP 89,011 Reputation points
    2024-07-16T21:39:33.5366667+00:00

    Hi Michael,

    Are you able to edit it if you switch to different browser? For example, if it is crashing in Edge, try Chrome, or vice versa.

    The other thing you can test is to use the Guest profile. In Edge, click person icon in upper left corner --> Other profiles --> Browse as guest. In Chrome, click person icon in upper right --> Guest.

    If either of the above "solves" the issue you could delete all of your cached files/cookies/etc. from your normal browser, close/reopen and test by signing into the portal fresh.

    Please click Accept Answer and upvote if the above was helpful.

    Thanks.

    -TP

  2. Nehruji R 6,966 Reputation points Microsoft Vendor
    2024-07-17T07:27:16.3766667+00:00

    Hello Michael Lang,

    Greetings! Welcome to Microsoft Q&A Platform.

    I understand that you're trying to add a IP address to a storage account firewall configuration. While doing this, you're getting an error that "STATUS_ACCESS_VIOLATION". The “STATUS_ACCESS_VIOLATION” error in the Azure portal can sometimes be related to browser-specific issues, particularly with Chromium-based browsers like Edge and Chrome.

    Try clearing your browser’s cache can resolve unexpected issues and also please ensure that the service principal or user has the necessary permissions on the virtual network in the subscription level. Specifically, they need the ‘Microsoft.Network/virtualNetworks/subnets/join/action permission’. This is typically included in the Network Contributor role also make sure that the user account which accesses the storage account coming from the subnet has an eligible role assignment to access the storage account. So for example, if the user should be able to read and write blob data, add a Storage Blob Data Contributor role for your user.

    Browser extensions can sometimes interfere with the Azure portal. Try disabling them temporarily to see if that helps. Some users have reported that disabling certain accessibility settings in Edge can help. You can try going to edge://accessibility and unchecking "Web Accessibility".

    refer thread - https://video2.skills-academy.com/en-us/answers/questions/1720613/error-code-status-access-violation-when-searching

    If you’ve recently granted permissions or made changes, try refreshing your credentials by signing out and signing back in to the Azure portal. Sometimes, cached credentials can cause issues.

    Also, a similar issue is discussed in the Answer section of the following SO thread:https://stackoverflow.com/questions/68988514/azure-storage-account-firewall-permissions-for-vulnerability-assessment

    Hope this information helps! please let us know if you have any further queries. I’m happy to assist you further.

    Please "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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