SMS Communication

AndreaCiciliano-9448 120 Reputation points
2024-07-17T09:51:54.0666667+00:00

HI to all,

I have a problem with the sms service, under the Alphanumeric sender ID menu it doesn't allow me to enable the SMS alias request, I attach an image.

User's image

Anyone have any idea why I can't?

Regards

Andrea

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
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  1. SnehaAgrawal-MSFT 21,346 Reputation points
    2024-07-18T10:24:43.9166667+00:00

    @AndreaCiciliano-9448 Thanks for asking question!

    Please double check on Prerequisites for enabling alphanumeric sender ID

    Also, Refer to SMS overview page for list of countries that are supported.

    To enable preregistered alphanumeric sender ID, go to your Communication Services resource on the Azure portal.

    Screenshot showing a Communication Services resource's main page.

    Navigate to the Alphanumeric Sender ID blade in the resource menu, select preregistered tab and click on "Submit an application" button to submit the registration form. Once the application is submitted, the provisioning typically takes 4-5 weeks before it is available to use.

    Screenshot showing the preregistered tab in Alphanumeric senderID blade.

    See- https://video2.skills-academy.com/en-us/azure/communication-services/quickstarts/sms/enable-alphanumeric-sender-id

    Please let us know if still facing issue happy to assist

    1 person found this answer helpful.

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