Phone crash without a MS Authenticator back-up.

Alex Riccardi 10 Reputation points
2024-07-18T00:08:50.89+00:00

My old mobile phone fried out and I didn’t not have a backup of my Authenticator app. Now every time I try to login to my account, it sends the code to my non-existent device. I haven’t been able to access my work email and Teams which has been infuriating. Any way to work around this?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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