How to destroy azure call instance?

Vashram Berani 0

I have implemented the Azure video call 1:1 users, and it's working fine the first time, But if the user disconnects the call and call again then it's through an error as shown below in the screenshot

User's image

Code for joining room

const callAzurClient = new CallClient();
let tokenCredential = new AzureCommunicationTokenCredential(accessToken);
callAgent.current = await callAzurClient.createCallAgent(tokenCredential);
deviceManager.current = await callAzurClient.getDeviceManager();

const camera = selectedCamera ? selectedCamera : (await deviceManager.current.getCameras())?.[0];

const localVideoStream_ = localVideoStream ? localVideoStream : await createLocalVideoStreamCommon(camera);

const videoOptions = localVideoStream_ ? { localVideoStreams: [localVideoStream_] } : undefined;
        
const roomCallLocator = { roomId: roomId };
call.current = callAgent.current.join(roomCallLocator, { videoOptions });

It's through error while calling a second time.

Is there any way to destroy previously created instances?

SnehaAgrawal-MSFT 21,346 Reputation points

2024-07-23T08:41:25.8766667+00:00

@Vashram Berani Thanks for asking question!

Ensure camera permissions are allowed in the browser settings and device system settings. Ensure the cameras aren't disabled in the device system settings. Also ensure the camera device isn't being used by another process.

Make sure the object passed in to start video is an instance of LocalVideoStream.

A LocalVideoStream is constructed with a VideoDeviceInfo object or a MediaStream object.

Consult the following articles to identify the root cause of the issue: - Place a call with video camera - Start and stop sending local video while on a call - Access raw video

For more details- check this document- https://video2.skills-academy.com/en-us/azure/communication-services/resources/troubleshooting/voice-video-calling/general-troubleshooting-strategies/understanding-error-codes

Please let us know if issue remains.
Vashram Berani 0 Reputation points

2024-07-24T11:43:21.3866667+00:00
@SnehaAgrawal-MSFT Thanks for replay fast,

I can successfully connect the first time to a video call and it is working fine, But after disconnecting the call and initiating a second time, at that time I got an error.

While trying to create an instance as the below code at that time getting an error.

const callAzurClient = new CallClient(); let tokenCredential = new AzureCommunicationTokenCredential(accessToken);

So, there might be a need to destroy previously created instances.

Let me know if you know anything from my side.
Vashram Berani 0 Reputation points

2024-07-26T13:10:31.3033333+00:00

The main issue is when I try to initialize call agent with the same token it is giving an error, that call agent already exist with same acs_id, but what I want to do is refresh the call agent token with the same token.

Scenario is like when user logs in we create a call agent object, when same user logs out and do login again, user's acs id will be same but call agent will not be initialised,

So my question is how can I destroy call agent and create a fresh call agent.
SnehaAgrawal-MSFT 21,346 Reputation points

2024-08-01T10:14:06.97+00:00

@Vashram Berani Thanks for reply! Reached you privately.

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