Internal server error while creating azure mysql server

Question

{
    "status": "Failed",
    "error": {
        "code": "InternalServerError",
        "message": "An unexpected error occured while processing the request. Tracking ID: '7d510780-dee1-4afe-9e51-61c78a83b62e'"
    }
}

While creating a new Azure MySQL server, I am encountering an internal server issue. I tried several times but kept getting the same error. I can see the resources in the recent section on the homepage, but when I click on them, it says, "The extension encountered an unexpected error and provided no additional details."

Now, when I try to create a new server with the same name, it says it is already present. Screenshot 2024-07-31 at 9.39.47 PM

Screenshot 2024-07-31 at 9.37.33 PM

Screenshot 2024-07-31 at 9.33.46 PM

Answer

Hi @Dev Ops

Thanks for sharing the tracking id. Based on tracking id, I have checked the backend log to find the root cause of the failure and here is the error

Provisioning in requested region is not supported

Look like you are trying to create server in West US 2 region. The error is likely due to a capacity issue with creating the server in that region.

If the region is not constrained, then create the server in other region. Else you need to open a support case to grant the capacity to your subscription.

Let us know if you have any question.

Thank You!

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Internal server error while creating azure mysql server

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