Is there a way to fix the Search Shapes function in Visio 2021?

Hi @Trish Herron

Are all shapes unable to be searched or are the shapes in your stencils unable to be searched?

Are you using Windows 11?

Here is a link you may have a look: Fixing Shape Search in the Visio desktop app on Windows 11

• Search Services in search box and open Services app > Find Windows Search, double click it > Click General tab in the Properties window > Change the Startup type to Manual > Select OK > Right-click Windows Search and select Stop.
• Search and Open registry editor > Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Search\PluginResourceData > Add a new DWORD (32-bit) key named: ShutoffThreshold > Double-click the ShutoffThreshold element > Set Value data to ffffffff, then select OK.
• In the tree view on the left, check whether you can find: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Search\PluginResourceData\{FAEA5B46-761B-400E-B53E-E805A97A543E}

If yes, please continue to double-click the PenaltyBox element > Set Value data to 0, then select OK > Close the registry editor.

If not, please go to next step.

• Go back to the Services app> Find Windows Search again. Change the Startup type back to Automatic. Then right-click Windows Search and select Start.
• Search Indexing Options > Open Indexing Options control panel> Select Advanced > Select Rebuild under Troubleshooting > Click OK, wait for indexing being complete.

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