How to reset the MFA for an account that I can’t login into

Eli Lancry 0 Reputation points
2024-08-05T21:01:56.58+00:00

Hi,

I created an Azure account that I’m its admin. No IT to reach out to.

I lost my phone and I can’t access my Azure account anymore as I can’t login to the Authenticator app in the new phone (the only verification mode is the app…).

How can I reset the verification mode of my account?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Bruce (SqlWork.com) 63,746 Reputation points
    2024-08-05T21:29:11.92+00:00

    login into:

    https://account.microsoft.com/?refd=video2.skills-academy.com

    to recover your account. once this works try the azure portal. if the code are different lengths, will need to open a support ticket with azure portal


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