I am unable to either enter the exam or reschedule it

Tamilraj, Navin 0 Reputation points
2024-08-07T07:16:42.1166667+00:00

User's image

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,864 questions
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,076 questions
Azure AI Personalizer
Azure AI Personalizer
An Azure artificial intelligence service that enables applications to personalize user experiences by learning from collective real-time user behavior.
34 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. navba-MSFT 24,170 Reputation points Microsoft Employee
    2024-08-07T08:41:30.8733333+00:00

    @Tamilraj, Navin Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

    . Please note that Microsoft Certification/Exams is currently not supported in this Q&A forum.

    . MS certifications help and support: https://video2.skills-academy.com/en-us/certifications/help

    . Refer the dedicated Microsoft Certification for your queries regarding certifications, exams, scores or exam results here: https://trainingsupport.microsoft.com/en-us/mcp/forum/ .

    . Hope this helps.

    .

    ** Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

    0 comments No comments

  2. Robin Sheng-MSFT 3,050 Reputation points Microsoft Vendor
    2024-08-08T01:51:58.5533333+00:00

    Hi @Tamilraj, Navin

    How to register and schedule an exam

    • Begin with the certification overview or browse all certifications page to find the exam you’d like to take, then click on the certification name.
    • On the certification detail pages, scroll to “Schedule exam” and click on the exam provider button.
    • Effective January 16, 2023, you can have a maximum of two Microsoft Certification exams scheduled at a time, either on the same day or on separate days through Pearson VUE. After you take (or cancel) one of these exams, you can register for another. Please note, there are no changes to exam scheduling through Certiport.
    • You can schedule certification exams no more than 90 days in advance. For any additional questions on this policy, visit Pearson VUE customer service for test-takers.

    Step-by-step exam registration instructions

    1. From any certifications or exam details page, click the button to schedule an exam with the appropriate exam delivery provider. Certification details page with Schedule button
    2. When you click the schedule button, you may be prompted to sign into/create your Learn Profile. We recommend you login with your personal Microsoft account (MSA).
    3. If you don't have a legal name on your Learn Profile, you will be redirected to add one. Please ensure your legal name matches your Legal ID. Otherwise, you won't be able to take the exam.
    4. You will be prompted to fill out some information such as address, phone number, and contact email before you are redirected to Pearson Vue. This information is only collected since Pearson Vue requires it and Microsoft never stores this information. Schedule through Pearson Vue page.
    5. Click "Submit" to go to Pearson Vue. You can complete the rest of your scheduling on Pearson Vue.

    From your Learn profile, you can reschedule your appointment, cancel it, or begin a scheduled online exam—all in one place.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.