Cant delete virtual hub - porvisioning state "Failed"

van der Goot, Jaap 0

The hub depoyment resulted in a failed state.

Tried to reset the router, reset the hub and updat the router to the lates version from the portal with no result. All attempts failed with error.

I also tried to delete it through resource explorer with put, patch and delete and nothing worked.

Now I'm stuck with a failed hub that can't be deleted..

Vlad Costa 1,480 Reputation points

2024-08-07T09:57:44.7533333+00:00
Hi @van der Goot, Jaap

Try using Azure CLI or PowerShell to delete the hub. Sometimes, these tools can bypass issues that occur in the portal.

For Azure CLI:
az resource delete --ids <resource-id>

For PowerShell:
Remove-AzResource -ResourceId <resource-id> -Force
Vlad Costa 1,480 Reputation points

2024-08-07T10:00:21.8233333+00:00

If this answers your question, please click Accept Answer and Yes if this answer was helpful. Doing so would help other community members with similar issues identify the solution. I highly appreciate your contribution to the community.
van der Goot, Jaap 0 Reputation points

2024-08-07T12:22:25.4366667+00:00

Hello @Vlad Costa

Also tried to use CLI and PowerShell to delete the hub all attempts resulted in ErrorCode: InternalServerError. Looks like I'm stuck with the failed hub.

CLI:

(InternalServerError) An error occurred.

Code: InternalServerError

Message: An error occurred.

PowerShell:

Remove-AzResource: InternalServerError : An error occurred.

CorrelationId: d05ded2f-6442-438a-b621-126e3905b1c5
van der Goot, Jaap 0 Reputation points

2024-08-08T11:25:19.27+00:00

Hi @KapilAnanth-MSFT ,

Unfortunately I don't have a support contract. I would really appreciate it if a support engineer could contact me to help resolve this.

Regards,

Jaap
KapilAnanth-MSFT 46,676 Reputation points Microsoft Employee

2024-08-08T12:59:39.9233333+00:00

@van der Goot, Jaap ,

Please check the private messages on the next steps on availing one time free support

Note : We will be able to provide you one-time support if and only if your subscription is not managed by a CSP

Cheers,

Kapil

1 answer

KapilAnanth-MSFT 46,676 Reputation points Microsoft Employee

2024-08-07T10:26:00.24+00:00
@van der Goot, Jaap ,

Welcome to the Microsoft Q&A Platform. Thank you for reaching out & I hope you are doing well.

I understand that you have a vHUB in failed state and you would like to delete it.

I would suggest you first GET the vHUB and update any random property.

So that the PUT operation would make it go into a succeeded state.

You can follow the below commands to do it,

$existingHub = Get-AzVirtualHub -ResourceGroupName "testRg" -Name "westushub" $route1 = Add-AzVirtualHubRoute -DestinationType "CIDR" -Destination @("10.4.0.0/16", "10.5.0.0/16") -NextHopType "IPAddress" -NextHop @("10.0.0.68") $routeTable1 = Add-AzVirtualHubRouteTable -Route @($route1) -Connection @("All_Vnets") -Name "routeTable1" Set-AzVirtualHub -VirtualHub $existingHub -RouteTable @($routeTable1)

Post this, the vHUB should go into a Succeeded state.

Can you try the above and let us know if the vHUB went into Succeeded state?

If yes, you can now go ahead and delete the vHUB using Portal or Powershell Remove-AzVirtualHub

Cheers,

Kapil
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van der Goot, Jaap 0 Reputation points

2024-08-07T11:54:18.1566667+00:00

Hello @KapilAnanth-MSFT Unfortunately that did not work for me. The Get-AzVirtualHub command returns with an empty result. For other hubs in a successful state, a result is returned. So, I'm unable to update a random property this way.

KapilAnanth-MSFT 46,676 Reputation points Microsoft Employee

2024-08-08T09:57:03.1433333+00:00

@van der Goot, Jaap ,

In that case - we will need a specialized 1:1 session, where a support engineer can have a screen share session to troubleshoot and pinpoint the issue.

If you have a support plan you may file a support ticket, else please do let us know, we will try and help you get a one-time free technical support.

Cheers,

Kapil

Jaap van der Goot 0 Reputation points

2024-09-04T08:56:00.5533333+00:00

Today the issue was finally resolved with the help of technical support. After problems in de back-end were fixed I managed to remove the Virtual Hub via Azure Portal.

KapilAnanth-MSFT 46,676 Reputation points Microsoft Employee

2024-09-04T10:14:36.1866667+00:00

@van der Goot, Jaap ,

Thanks for keeping the thread updated.

Thanks,

Kapil

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Cant delete virtual hub - porvisioning state "Failed"

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