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We have tried to go through identity validation three times, but have failed with no explanation given.
The IDs are:
df9d5ee8-906b-4ce5-abdf-de4189455112
3e7e6045-125b-4467-ab65-c16f339ad62f
c6506eb8-7170-48f4-b7fe-b01a2465f95e
We have all valid documentation through which we have received an SSL.com code-signing certificate previously, so we're wondering why we are unable to receive one from Microsoft. We'd love to be able to learn more please.
Thank you.
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@Dax Pandhi Thank you for reaching out to us, let me check on the validation id mentioned above why these requests are failing and will revert back.
In the meantime, we mentioned few scenarios in our docs where identity validation fails
Also refer to this - https://video2.skills-academy.com/en-us/azure/trusted-signing/quickstart?tabs=registerrp-portal%2Caccount-portal%2Ccertificateprofile-portal%2Cdeleteresources-portal and make sure primary address entered is valid (should not be gmail.com)
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@Dax Pandhi Per the validation team, from the public records information the organization was founded less than 3 years ago. At this time, we are only able to onboard organizations that have year founded date more than 3 years.