Need information about Email User Engagement operational logs

Ridhi Jain 1 Reputation point
2024-08-12T09:37:49.03+00:00

Hi

I am exploring about the properties we get with Email User Engagement operational logs in Azure Communication Services. Do they provide information about the user's location where the email sent by ACS was viewed or clicked?

Is there a way to get a geographic breakdown? For example can we see which geographies are most active as far as clicks/opens etc.?

https://video2.skills-academy.com/en-us/azure/communication-services/concepts/analytics/logs/email-logs#email-user-engagement-operational-logs

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
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  1. SnehaAgrawal-MSFT 21,346 Reputation points
    2024-08-17T04:28:29.8566667+00:00

    @Ridhi Jain Thanks for reaching here!

    As per internal discussion we don't have that information currently. We do emit a location column, but that would be the location of the resource itself not the location where the user action was taken necessarily.

    Feel free to express your feedback regarding the Azure Communication services on Uservoice.

    All input shared in these forums undergoes monitoring and review by the Microsoft engineering teams responsible for developing Azure.

    Furthermore, users with similar requests have the opportunity to up-vote your post and contribute their comments. Your feedback is actively considered in the ongoing development of the Azure.

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