Cannot start a VM. It stays in "Stopped" state.

inscara 0 Reputation points
2024-08-12T13:15:16.84+00:00

Hi,

I have a VM in an Azure subscription that stopped on 27.7. This is the message provided by the Resource Health: "Your virtual machine is unavailable at the moment. Please check back in a few minutes for any updates we find on the source of the unavailability of this VM. No additional action is required from you at this time."

I tried to start the VM, and according to the Resource Health messages it is rebooted several times and apparently is stopped automatically just after starting. On 19.7, there was a health event:

Unknown : Resource health event

At Friday, July 19, 2024 at 3:17:36 AM GMT+3, the Azure monitoring system received the following information regarding your Virtual machine:

We are currently unable to determine the health of this virtual machine.

But apparently, it recovered afterwards since the VM remained available the following days until 27.7.

I tried a Reapply and a Redeploy but it didn't help. When I start the VM, the activity log notification shows that the VM was successfully started:

User's image

But it immediately get stopped. These are the two last health events:

User's image

Any ideas?

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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  1. Kapr Idriss Conteh 75 Reputation points
    2024-08-13T18:58:06.5666667+00:00

    Hi @inscara

    Based on my understanding of your question, here are some steps to troubleshoot and resolve the issue with your Azure VM:

    1. Restart the VM: Attempt a fresh restart and see if it resolves the problem.
    2. Verify Auto-Shutdown: Check if auto-shutdown schedules are configured for the VM.
    3. Check Disk Space: Ensure there is sufficient disk space available for the VM to operate.

    If the issue persists, you might need to examine the VM’s system logs or contact Azure Support for further assistance.

    For further information, consider reviewing:

    Azure Windows Virtual Machines Troubleshooting from Microsoft Technical Documentation.

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    If you have additional question(s) about this answer, please click "Comment".

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