I cannot connect to my Azure VM

Matthew Roberts 0 Reputation points
2024-08-15T15:10:12.1666667+00:00

Error code: 0x204 Extended error code: 0x0

It is also saying that a user is logged in, which is not true

How do I fix this please

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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  1. Nikhil Duserla 2,025 Reputation points Microsoft Vendor
    2024-08-16T14:16:11.9233333+00:00

    Hi @Matthew Roberts,

    Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

    We understand you're having trouble connecting to the Azure VM. Based on the error details you provided, I've outlined troubleshooting steps that should help resolve the issue.

    It is mostly like a network issue.

    Please ensure the Windows VM is running in Azure portal. If yes >> The VM got a public IP assigned? If yes >> Are there Network Security Groups (NSG) associated (associated to VM and/or Azure Virtual Network)? If yes >>Are there Security Inbound Rules defined for RDP Port 3389 allow? If not, please add port 3389.

    Please try reconnecting to the VM.

    If you have any further queries, do let us know.

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