Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
845 questions
How do you fix "4009: Message is rejected by Microsoft Entitlement System." when sending a SMS
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Don Morgan
0
Reputation points
Whenever I go to send a SMS it just rejects it with this message. I tried searching around but it seems to be pretty rare. I tried changing the body of the text but no matter what I do it just rejects it by some entitlement system. What's wrong with Azure?
Azure Communication Services
Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
1,171 questions
{count} votes
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Don Morgan 0 Reputation points
2024-08-16T17:23:47.04+00:00 Note: I already have an approved regulatory document. I also tried buying a 2nd phone number and I receive the same message. Is anyone actually able to use Azure for SMS?
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Don Morgan 0 Reputation points
2024-08-16T17:24:36.48+00:00 Submitted a support ticket.
https://github.com/MicrosoftDocs/azure-docs/blob/main/articles/communication-services/concepts/sms/sms-faq.md4009Message rejected by Microsoft Entitlement System. Most often this happens if fraudulent activity is detected. Contact support for more details.
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