Request for Subscription Cancellation and Refund

Murad Abdullayev 0 Reputation points
2024-08-17T06:26:34.45+00:00

Dear Azure Support Team,

I hope this message finds you well. I am writing to request the cancellation of my Azure subscription and a refund for the recent charge made to my account.

Despite not intending to continue with the subscription, I noticed a charge on my account on 09.08.2024 for $33,59. I kindly request a refund for this charge, as I no longer require the services associated with the subscription.

Please let me know if you need any further information or clarification. I would appreciate your prompt assistance in resolving this matter.

Thank you for your understanding and support.
Best regards,
Murad

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Marcin Policht 25,290 Reputation points MVP
    2024-08-17T11:11:25.33+00:00

    Open a billing support ticket

    https://azure.microsoft.com/en-us/support/create-ticket


    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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  2. akinbade abiola 18,130 Reputation points
    2024-08-18T23:22:19.33+00:00

    I would request you create a support request. https://azure.microsoft.com/en-us/support/create-ticket

    But before doing this it will be prudent to check the steps here to cancel your subscription as well https://video2.skills-academy.com/en-us/azure/cost-management-billing/manage/cancel-azure-subscription?source=recommendations

    If you cant create a suppport request like above you can use the global support numbers:
    https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola

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