You can add pressure to Microsoft to fix this by using the Feedback mechanism.
https://support.microsoft.com/en-us/office/how-do-i-give-feedback-on-microsoft-office-2b102d44-b43f-4dd2-9ff4-23cf144cfb11?ui=en-us&rs=en-us&ad=us
Letters become white in word
I also just bought the newest version of Microsoft. When I type in my word document, randomly the paragraph above just becomes white. It is also incoherent, cutting off words, etc. so it is not only paragraphs but random sentences. I have tried a lot to fix it and it is super annoying as the letters become invisible. The only way they stop from turning white randomly is when I click the "show/hide formatting marks" button but this format is quite distracting when reading and typing. How do I fix this? I didn't have this problem with the version before this and it only appeared since I bought the newest version. (P.S.: I work on a Macbook)
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Charles Kenyon 2,816 Reputation points
2020-12-07T18:05:01.113+00:00 -
Emily Hua-MSFT 27,641 Reputation points
2020-12-08T08:24:02.577+00:00 Here is a similar thread on Word for Mac UserVoices forum, "Typing issues with OS Big Sur", you could upvote it.
Then I suggest you try the steps below to check whether they could be helpful.
1 Go to Word, go to Word menu, and click About Word, and then check whether it is the version 16.43.
If not, you may update Office to this version for a test.2 If there is any 3rd-party font installed on your Macbook, it's recommended to remove it temporarily.
3 Besides, please try to remove Word cache:
- Close Word app > right click Finder from dock and select Go to Folder > Enter
~/Library/Containers
> Move the folder Microsoft Word to your Desktop > Reopen Word, create a new document, type characters in Word and check the result.
Any questions or updates please let us know.
If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. - Close Word app > right click Finder from dock and select Go to Folder > Enter