Windows activation required for a Windows 10 purchase from MS Store even though I have a valid license.

Giacomo Raucci 341 Reputation points
2024-08-19T18:23:57.06+00:00

I purchased MS Surface Go tablet on Aug 13, 2018. Also purchased the keyboard. Since I just recently starting using the tablet, Windows 10 (version 1803) had asked for the Installation ID. Even though each individual ID was accepted, Windows rejected the entire Installation ID. Why? Even though I upgraded my Windows 10 from Version 1803 to Version 22H2, Windows 10 is still asking for it to be activated, via purchase of a valid license (even though I had already purchased Windows 10 when I purchased the tablet in 2018. I cannot justify the purchase of yet another valid license. Any suggestions? Please help. Thank you.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Hania Lian 13,936 Reputation points Microsoft Vendor
    2024-08-22T02:51:56.7433333+00:00

    Hello,

    Try to activate the system offline. Windows might not be able to connect to the servers it needs to in order to verify your license

    How to activate Windows offline using Microsoft's text-based options | TechRepublic

    Best Regards,

    Hania Lian

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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  2. Giacomo Raucci 341 Reputation points
    2024-09-02T19:51:51.72+00:00

    I have given the tablet away. Therefore, this issue is closed.

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