Error when trying to sign in to Microsoft 365 with the Microsoft Authenticator app

Diana Caicedo 0 Reputation points
2024-08-21T19:11:56.9866667+00:00

Good morning, excuse me, I'm having a problem logging into Microsoft 365 with the authenticator app. dir.operaciones@proyectoresypantallasled.onmicrosoft.com sends me the number to authenticate but I don't get a response from either of the two cell phones on which the account is linked to the authenticator. I request help to be able to delete these two devices and re-link the Authenticator APP again.

PS: I've already tried to start using several methods but it redirects me to the APP.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,608 questions
0 comments No comments
{count} votes

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.