Databricks workspace deployment failed with BadRequest error

Mudit Surana 20

Databricks workspace creation and deployment failed with the following BadRequest error

{"error":{"code":"BadRequest","message":"BAD_REQUEST: Account per user limit exceeded, each user is only allowed to join 60 accounts"}}

I am unable to understand what 60 accounts the error is referring to as I haven't created a single databricks account or workspace on azure. This was the first time, databricks workspace was being created on my Azure tenant.

Can someone pls help me in understanding the error and suggest a solution for the issue?

Thanks in advance

PRADEEPCHEEKATLA-MSFT 88,716 Reputation points Microsoft Employee

2024-08-23T04:21:27.7266667+00:00

@Mudit Surana - Thanks for the question and using MS Q&A platform.

I'm seeing this error message for the first time: {"error":{"code":"BadRequest","message":"BAD_REQUEST: Account per user limit exceeded, each user is only allowed to join 60 accounts"}}

We are reaching out to the internal team to get more information related to your query and will get back to you as soon as we have an update.
Mudit Surana 20 Reputation points

2024-08-23T07:40:22.7366667+00:00

@PRADEEPCHEEKATLA-MSFT it would be great if you could provide a solution for the issue ASAP as this is blocking our work on Azure Databricks.
PRADEEPCHEEKATLA-MSFT 88,716 Reputation points Microsoft Employee

2024-08-23T08:40:09.1533333+00:00
@Mudit Surana - Could you please re-try to see if you are experiencing the same issue?

If yes, please share the below details:

Azure Subscription type

Azure databricks deployment region

Looking forward for your response.
Mudit Surana 20 Reputation points

2024-08-23T12:16:33.9233333+00:00
@PRADEEPCHEEKATLA-MSFT yes I am still facing the same issue, please let me know the solution ASAP.

We are using the usual Microsoft Azure Plan, not sure about the Azure subscription type, I am not able to view it anywhere. Let me know how can I check it.

I have tried deploying in East US, Central US and South India regions and it's showing the same error for all three.

Thanks
Mudit Surana 20 Reputation points

2024-08-26T08:07:36.1433333+00:00

@PRADEEPCHEEKATLA-MSFT any updates on this?

Thanks
PRADEEPCHEEKATLA-MSFT 88,716 Reputation points Microsoft Employee

2024-08-26T10:19:15.5633333+00:00

@Mudit Surana - You can see the subscription type in Cost Management + Billing -- Properties blade.

Check the type of your account

https://video2.skills-academy.com/en-us/azure/cost-management-billing/manage/view-all-accounts#check-the-type-of-your-account
Mudit Surana 20 Reputation points

2024-08-26T18:25:01.78+00:00

@PRADEEPCHEEKATLA-MSFT the account type is Microsoft Customer Agreement
PRADEEPCHEEKATLA-MSFT 88,716 Reputation points Microsoft Employee

2024-08-27T04:27:36.3033333+00:00

@Mudit Surana - Thanks for the details.

I agree that this issue looks strange and I wasn't able to reproduce this issue. If you have a support plan could you please file a support ticket for deeper investigation and do share the SR# with us?
Mudit Surana 20 Reputation points

2024-08-27T12:15:47.6966667+00:00

@PRADEEPCHEEKATLA-MSFT we are on the basic plan at the moment due to which I am not able to create a support request for databricks, it would be great if you could clarify my query here itself or let me know any other alternative solution to the problem.Thanks
PRADEEPCHEEKATLA-MSFT 88,716 Reputation points Microsoft Employee

2024-08-28T11:00:07.42+00:00

@Mudit Surana - I recommend you to create a billing support ticket which is free of cost. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.

Steps to create support case: How to create a support ticket for Azure billing and subscription issues

If you have questions or need help, create a support request and choose Issue type as “Billing” OR Call to “Global Customer Service phone numbers”.

Next Steps: In case, if doesn't help please do let me know if you have access to create a support ticket permission? If yes, we can enable a free one time support ticket?

Hope this helps. Do let us know if you any further queries.
PRADEEPCHEEKATLA-MSFT 88,716 Reputation points Microsoft Employee

2024-08-30T12:08:38.4033333+00:00

@Mudit Surana - We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Mudit Surana 20 Reputation points

2024-09-12T08:44:30.95+00:00

@PRADEEPCHEEKATLA-MSFT I have created a new support request for this issue. The support request ID is 2409120030006295. Please help in resolving it quickly as this is critical for us.

Thank you!

Share via

Databricks workspace deployment failed with BadRequest error

Your answer