When I was trying to access the DevTestLabs Resource to create a new vm in the Aure portal, its showing "An unknown error occurred." occured on the screen, Please check the below screenshot for more details. When I checked the activity log, getting an error while executing the Ensure Current User Profile, Please check below for more details. Could you please assist me in resolving this issue? Thank you in advance for your time and support!

Not able to acces Azure DevTestLabs resource

Srikanth 5

When I was trying to access the DevTestLabs Resource to create a new vm in the Aure portal, its showing "An unknown error occurred." occured on the screen, Please check the below screenshot for more details. error.on

When I checked the activity log, getting an error while executing the Ensure Current User Profile, Please check below for more details.

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Could you please assist me in resolving this issue? Thank you in advance for your time and support!

Akshay kumar Mandha 1,040 Reputation points Microsoft Vendor

2024-08-23T11:52:45.5+00:00

Hi Srikanth,
Thank you for reaching out to Microsoft Q&A forum.

The "unknown error" and 503 typically indicate a temporary issue with the Azure portal or DevTest Labs. The "internal server" error suggests a server-side problem. To troubleshoot, you can check the https://azure.status.microsoft/en-us/status for any ongoing issues, clear your browser’s cache and cookies, or try accessing the portal with a different browser or in incognito mode. Also, ensure that your account has the necessary permissions and try again after some time, as these errors are often temporary.

If you found it helpful, please click "Upvote" on my post let us know. If you have any additional questions or need further assistance, feel free to reach out.

Thank you!
Akshay kumar Mandha 1,040 Reputation points Microsoft Vendor

2024-08-26T11:52:28.1033333+00:00

Hi Srikanth,
Just checking in to see if you had a chance to see my comment to your question.

If it was helpful, please click "Upvote" on my post let us know. If you have any additional questions or need further assistance, feel free to reach out.

Thank You.
Akshay kumar Mandha 1,040 Reputation points Microsoft Vendor

2024-08-27T12:34:15.87+00:00

Hi Srikanth,
I wanted follow up if you had a chance to see my comment to your question.

If it was helpful, please click "Upvote" on my post to let us know. If you have any additional questions or need further assistance, feel free to reach out.

Thank You

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Not able to acces Azure DevTestLabs resource

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